Frequently Asked Questions

Please arrive at the time listed on your reservation. We've added a 15-minute cushion just in case, but after that, we cannot guarantee your table will still be available.

We’ll check in your party once everyone arrives. In the meantime, gather by our fountain and capture some fun pics until everyone’s together.

Our lot can be a bit of a squeeze, so please leave a few minutes for parking or consider using a rideshare service.

For everyone's safety, we have a security check at our entrance. Everyone entering will go through a metal detector and anyone with a bag will have it checked by one of our friendly guards. No weapons of any kind are allowed, including pocket knives, utility tools, and mace or pepper spray. We also request that you leave strollers in the car.

Once past security, you will proceed to our host station and will be escorted to your table for your meal. We ask that you complete your meal, check out from your table, before you explore all that Casa Bonita has to offer, such as dive shows, the puppet show and the Insanely Mysterious Sorsoro. You have your table for a specific time period at the beginning of your experience so please speak to your server if you have questions or concerns.

There is a 15% service charge applied to your bill. This is to ensure that our staff is compensated with a living wage. If you feel that your service has exceeded expectations, you are welcome to add an additional gratuity upon checking out of your table. All gratuities are shared by employees.

Our building closes at 10:30 p.m. Tuesday - Saturday and 4:30 p.m. on Sundays. Our scheduled entertainment wraps up before closing time, so be sure to catch them before the curtain falls! Just ask a member of the team for showtimes.

Casa Bonita is alive with special effects like strobe lights and loud sounds. Let your host know if you need any special accommodations when you arrive, and we’ll make sure you’re comfortable.

Vaping or smoking of any kind, including e-cigarettes, is not allowed.

To ensure everyone has a safe and memorable experience, we ask that all our guests follow these guidelines. Anyone who doesn’t may be refused entry or asked to leave.

Your Casa Bonita Adventure Awaits!

Please note that all rules, regulations and guidelines are subject to change without notice.

Reservations can be made directly from our website, www.casabonitadenver.com/reservations. We're always adding new inventory, so please check back regularly if you do not see a date and time that works for you. All reservations must be made through our website prior to your visit, we do not accept walk-ins.

Guests no longer pre-pay for their Casa Bonita experience. However, please have a credit card handy for booking. If you cancel less than 24 hours before your reservation or do not show up, you’ll be charged $10 per person to the card on file. You will not be charged anything in advance, and you will be given a bill for the cost of your dining experience at the end of your meal, and you’ll need to present payment to your server using cash or card.

Tuesday and Wednesday from 4 p.m. to 10:30 p.m.
Thursday through Saturday from 11 a.m. to 10:30 p.m.
Sunday from 11 a.m. to 4:30 p.m.

We do not accept walk-ins.

Besides admission into Casa Bonita, each reservation includes an entrée of incredible Mexican food, chips & salsa, a soft drink, and of course, a serving of our world famous sopaipillas!

Alcoholic beverages and other menu items are sold separately.

We can accommodate parties of up to 10 people.

Yes. When making your reservation, be sure to count everyone in your group, including yourself and any children under 3. Children under 3 are not required to order an entrée; however, if you choose to order food for them, you will be charged for the menu item.

Guests with standard seating will experience a randomly assigned table in one of our themed dining areas like the Mines or the Rose Garden.

Guests with premium seating will enjoy being in the center of the action with a table near the cliffs and waterfall.

• More than 24 hours before your arrival: You will have the flexibility to modify or cancel your reservation directly from your confirmation email.
• Less than 24 hours before your arrival: Based on availability, you may modify your reservation. Cancellations within 24 hours of your reservation time will result in a $10 per person charge to the credit card on file.

Our seating arrangements are entirely randomized, so unfortunately, we cannot guarantee that you will be seated with or near the other party. However, once both of your parties have finished your meals, we encourage you to meet up and explore the mystery and magic of Casa Bonita together!

Yes, but unfortunately, we are currently sold out for Group Events in 2024 and are not accepting any new requests at this time. Please stay tuned for announcements on future special events.

For everyone's safety, we have a security check at our entrance. All guests must undergo a security screening upon entering the building which includes scan by metal detectors and a bag check.

No weapons of any kind are allowed in the building.

Vaping or smoking of any kind, including e-cigarettes, is not allowed.

Please leave your strollers in the car, as we do not allow them inside the building.

Guests under the age of 18 must be accompanied by someone 18 years old or older.

We do have a parking lot adjacent to the building, but the lot can be tight. Please leave a few minutes for parking or consider carpooling or using a rideshare.

All of our entertainment is offered regularly during our operating hours. No matter what time you visit, you will be able to experience all that Casa Bonita has to offer. Just ask a member of the team for showtimes.

Please send an email to hola@casabonitadenver.com and let us know the day/time you dined with us and provide a brief description of the item.

Most of our menu items cannot be modified, so please let your server know if you have any allergies or preferences. They will be happy to make suggestions and identify a menu item to meet your needs.

We do our best to accommodate any specific allergy needs. We are a nut-free kitchen. We offer a number of gluten free dishes, which are denoted on the menu. The kitchen is also able to prepare certain dishes as vegetarian or vegan. Your server will be happy to review options to meet your needs. Our menu is posted on our website, so please feel free to review prior to your arrival.

Yes, adults are welcome to order from the kids’ menu! Just keep in mind that the adult pricing will still apply.

Of course! While children under 3 are not required to order an entree, please know that if you choose to order food for them, there will be an additional charge for the menu item.

While we do not currently offer any specific recognition for birthdays, we are committed to making everyone's experience at Casa unforgettable. We do not allow any outside food, but we have a variety of excellent desserts available for purchase to help you celebrate, and of course, sopaipillas!

Please send an email to hola@casabonitadenver.com before your visit or talk to a member of our staff upon arrival. We’re here to help and to make all guests feel welcome!

Service animals that are trained to assist an individual with a disability, in accordance with the ADA guidelines, are permitted inside Casa Bonita. For the health and safety of our guests and staff, Emotional Support Animals, Comfort Animals, and Therapy Animals will not be permitted entrance.

Open jobs at Casa Bonita are listed on the career section. Please apply directly on the job page.